I once wrote a post called Anti-Social Nation. You can read it here if you like. Nearly two years later, and things don’t really appear to have moved on. Except that (most) firms tend to be shit hot when it comes to responding to social shaming when it comes to complaints.
I’m a geek. I’m addicted to all things digital, let’s face it I grieved when I smashed my iphone, but the more I think about it, the more I begin to wonder if they’re good for us all. In a world with more opportunities than ever to talk to one another, have we turned into …