Happy Bank Holiday Monday, and a special happy holiday from me as we are getting ready to spend a bit of family time together in Spain! To celebrate this, along with a quick reminder that you only have TWO WEEKS left to leave a review of Mother’s Ruined and link to it to be in …
Month: August 2014
Is ‘Social Shaming’ the only way to get decent customer service?
By Aimee
on Sunday, August 24, 2014
I once wrote a post called Anti-Social Nation. You can read it here if you like. Nearly two years later, and things don’t really appear to have moved on. Except that (most) firms tend to be shit hot when it comes to responding to social shaming when it comes to complaints.
It’s been a while, but as I’m struggling to find the peace and quiet to sit and film a vlog (see previous blog post about working from home with the kids here), I figured I’d pop the boys in the limelight again. This time we have spent a lot of time talking about Minecraft, and even …